Give Every Guest a Better Booking
Spa bookings should feel calm before the guest arrives. Kora helps spas present services clearly, manage staff availability, take payment, and follow up after each visit.
Built for branded guest booking, staff-based appointments, prepaid reservations, and review follow-up.
Guest experience
Booking Should Not Break the Guest Experience
Spa operators sell trust, care, and attention to detail. If guests have to call, wait for replies, or use a generic marketplace page, the experience starts with friction instead of confidence. Operators comparing platforms can compare Kora with Fresha alongside other tools.
Call and wait
Guests bounce between voicemail and delayed replies instead of securing the treatment they want.
Choose, reserve, confirm
Direct booking lets guests browse treatments, pick time and provider where configured, and confirm—without losing your spa's polish.
Operations
What breaks as the spa grows
More treatments, providers, and guest volume amplify scheduling and follow-through complexity.
Service menu clarity
Packages and add-ons multiply—without a clear catalog, guests guess and staff re-confirm details.
Provider availability
The right therapist at the wrong time still fails the guest— calendars have to stay aligned with services.
Missed appointments
Empty rooms hurt premium positioning and revenue when protections are not in place.
Review timing
Happy guests forget to leave reviews unless you ask soon after a great visit—with automated review requests you control the prompt.
Workflow
How Kora fits spa workflows
Guests experience branded online booking; your team matches staff where you use staff scheduling software patterns with Kora availability.
Guests browse your catalog—massage, facial, package, or add-on.
Match to available providers and slots you define.
Take payment before arrival when your policies call for it.
Reminders before the visit; review prompts after completion.
Built for spas
Built for Spa Workflows
Kora supports treatment catalogs, staff availability, prepaid bookings, guest reminders, and post-visit review requests—delivering an experience that matches the care guests expect.
01
Make Booking Feel Like Part of the Visit
Kora gives your spa a branded booking page where guests choose treatments, view availability, and reserve their appointment. The experience stays connected to your spa from discovery through confirmation.
02
Present Every Treatment Clearly
Show massages, facials, packages, add-ons, and appointment lengths in one organized service catalog. Guests understand what they are booking, and your team gets cleaner appointment details before the visit begins.
03
Keep Staff Calendars Under Control
Spa schedules depend on the right provider being available at the right time. Kora supports staff-based appointments so operators can manage service availability without juggling separate tools.
04
Ask for Reviews After Real Visits
After a completed appointment, Kora can send review requests automatically. Your team stays focused on the guest experience while happy guests are encouraged to share feedback at the right moment—see automated review requests.
Guest path
Example booking flow
From browse to confirmation—premium guests see calm structure instead of scattered coordination.
Select massage or facial.
Optional upgrades in one cart.
Pick provider and slot.
Checkout holds and confirms prepaid rules.
Guest receives booking details.
After the visit completes—timed ask.
Pricing
Transparent Booking Fees for Growing Spas
Kora combines Stripe payment processing with clear booking fees based on your plan. Paid plans add flexibility for teams and locations without per-seat pricing or listing limits—ideal when provider count grows but you want predictable overhead.
View PricingSee spa booking pricing for details.
FAQ
Spa Booking Software FAQ
Booking should feel like part of the visit
Give guests calm structure—and spa booking pricing without per-seat surprises as you grow.
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